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Nestlé: Case Study

Helping Nestlé’s leaders get to grips with hybrid work

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After the pandemic hit in 2020, Nestlé came to EZRA to help their high potential leaders navigate a new - remote working - world. They were looking to tap into coaching to help their leaders figure out how best to support their teams and how to approach work in a virtual environment.

Together with Nestlé, we designed coaching programs for different cohorts to help people:

  • Head up hybrid teams

  • Lead through change

  • Manage crises

  • Develop resilience

  • Beat burnout 

  • Think strategically

Then we rolled it all out for 170 managers and directors – people based in manufacturing plants, head office or their own homes.

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“In 25 years of working, it was the best coaching I’ve ever received from anybody. It was phenomenal.”

Because happy teams are productive teams 

With coaching, Nestlé’s leaders feel more confident amid all this change – participants are more engaged, motivated and inspired. In fact, 80% say coaching has helped them get significantly better at their work, and 100% would recommend EZRA to someone else. 

As a business, it’s helped Nestlé make some serious progress against their goals too. 

The Impact and Results


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sessions run so far


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Chris Scott

Director of Talent, Nestlé

“We have had a high level of engagement, motivation and inspiration through our workforce this year. It’s something I don’t think we would have been able to achieve without EZRA.” 

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