How Ausenco is Transforming Technical Experts into Confident Leaders | Content: Resource

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Empowering Leadership in a Technical Organisation

Ausenco, a global engineering and project management company, partnered with EZRA to equip its mid-level managers with the leadership skills needed to thrive. With a workforce of engineers and scientists across multiple regions, the company recognized that technical expertise does not always translate into strong leadership. Through coaching, Ausenco is helping its leaders develop confidence, improve decision-making, and lead with impact.

Building Leadership Beyond Technical Expertise

Ausenco faced a common challenge in technical industries: while many of its leaders were highly skilled in engineering and scientific disciplines, they required additional support to develop strong people leadership capabilities. As a global organisation operating across South America, North America, and the APAC region, leaders also needed to navigate diverse cultural dynamics, adapting their management styles to different teams and environments. To be truly effective, leadership development at Ausenco had to be flexible, accessible, and designed for immediate, real-world application, ensuring that managers could seamlessly integrate new skills into their daily responsibilities.

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Coaching has given our leaders the confidence to make better decisions, lead effectively, and bring their authentic selves to their roles.

Craig Robinson

Chief People Officer, Ausenco

Growth with Purpose and Precision

Ausenco integrated EZRA coaching into its leadership development program to offer leaders personalised support tailored to their specific growth areas and challenges. The coaching provided a structured yet flexible approach, enabling leaders to apply new insights in real time and refine their skills through practical experience. Beyond skill development, the program also fostered a shift in mindset, helping leaders build confidence in their decision-making and embrace their leadership roles with greater self-assurance.

The results

1530

coaching sessions

4.7

average rating of their professional development through the EZRA program (out of 5)

+20%

improvement reported by managers on Strategic Talent Management

+31%

improvement reported by participants on Influence

EZRA’s coaching has transformed leadership at Ausenco by bridging the gap between technical expertise and people management. Through tailored, real-time support, leaders have gained confidence, improved decision-making, and strengthened their ability to lead global teams. With high engagement and measurable skill development, coaching has become a key driver of leadership growth, ensuring Ausenco’s leaders are equipped to drive long-term success.

See how coaching can turn technical experts into confident leaders. Find out how EZRA’s coaching is helping companies like Ausenco strengthen leadership, build confidence, and drive impact across global teams.

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